Refund Policy

1. General Principle

At Iradia, we want every customer to be satisfied with their subscription. If you decide to cancel your subscription within the first 48 hours of subscribing, you can request a pro-rata refund of unused resources.

4. Request Deadline

Any refund request must be made within 48 hours of the subscription date. Beyond this deadline, no refund will be granted.

5. Refund Processing

• The refund is processed within 14 business days from the validation of the request.
• The refund is issued to the original payment method (credit card via Stripe).
• A confirmation email is sent once the refund is processed.

6. Exclusions

Refunds do not apply in the following cases:

• Abusive or fraudulent use of the service
• Violation of the Terms of Service
• Request made after the 48-hour deadline
• Crystals (free daily credits)

7. Free Trial

The free trial requires no credit card and incurs no charges. Therefore, no refund applies for the trial period.

8. How to Request a Refund

To request a refund, send an email to contact@iradia.cc including:

• Your account email address
• The subscription date
• The reason for your request (optional)

Our team will respond within 48 hours to confirm eligibility and the refund amount.

9. Contact